AgileCase organizes all of your information in to cases. We provide you with a robust toolset that allows you to efficiently manage each case throughout its lifecycle. Each case presents all of its information in an easy to use set of tabs, meaning that you are never more than a couple of clicks from what you need.
Custom Fields - Customize AgileCase to the specific needs of your business by creating your own unique field types. Learn More.
Progress Tracking - Make sure you never fall behind with dynamic calendars and tasking functionality. Learn More.
Case Audit Trail - Keep track of your user activities and ensure complete accountability across your system. Learn More.
Documents are the lifeblood of any organization, but creating them leads to repetitive admin work. AgileCase provides you with cloud document automation functionality that allows users to produce personalized documents, emails and SMS messages, individually or in a batch, automatically.
Document Automation - Create documents that automatically get populated with information from your cases. Learn More.
Document Management - Libraries of templates and documents make it easy to find what you are looking for. Learn More.
Email, SMS and Invoices - Generate all documents from AgileCase to ensure you are always in contact with your clients. Learn More.
Managing any organization generates a vast amount of information. This information has to be analyzed in order to make informed decisions: Are cases being resolved within the timeframe? What percentage of your clients are satisfied?. Our reporting system allows you to answer these questions by allowing you to create your own custom reports.
Report Builder - Build complex custom reports to your exact specification with our reporting toolkit. Learn More.
Report Administration - Add, edit, deactivate and clone reports to make steamline your administration processes. Learn More.
Report Security - Dictate which users can see which reports to ensure that your client's information is secure. Learn More.
Fully customize your user experience by tapping into AgileCase's REST based API, in-system scripting capabilies and integrate with any 3rd Party services you may need to exchange data and share functionality with. The possibilities are limitless
REST API - Get, create, edit and delete any AgileCase object from your own custom writting code. Fully control the power of AgileCase. Learn More.
Case Scripting - OnLoad and OnSave macros allow you to execute scripts when cases are loaded or saved. Learn More.
Integrations - Allow AgileCase to talk with your other 3rd party or internal systems. Learn More.